Practical Insights  Our specialists have real experience in business improvements
Effective Cost Savings  Our design changes are people effective and people friendly and keep on delivering savings
Low Hanging Fruit First  We are masters at designing processes that link early cost savings projects to longer term more complex strategic improvements

Telkom & Independent Directory Company Operations

When it comes to evaluating Directory operations - typically White and Yellow Pages, Logos is perhaps unique in the world with its depth of background. It brings systems design knowledge, day-to-day operations, sales, print, graphics and human factors management to the assignment. It is one of the most well respected firms in the industry.

Logos has advised most of the software vendors in the industry and has been retained by a number of publishing operations throughout the world. Its input to publishers has reduced operational expenses significantly while reducing cycle times and errors.

Areas of significant experience are:

• Sales Work flow design
• Sales territory analysis
• Telephone Selling systems
• Laptop Selling systems for mobile sales
• Graphics systems, workflow and art tracking
• Prepress and Pagination processes
• Campaign and Market assignment processes
• Core system analysis and implementation
• Customer Listing Management
• Customer Service Processes
  • Workflow design for the Customer Representative
  • Archival Imaging
  • Billing and Voucher adjustments
• Book and territory realignment projects