Practical Insights  Our specialists have real experience in business improvements
Effective Cost Savings  Our design changes are people effective and people friendly and keep on delivering savings
Low Hanging Fruit First  We are masters at designing processes that link early cost savings projects to longer term more complex strategic improvements

Human Factors and Workflow Design

One of the great productivity stealers and irritants in today's business world are poorly designed processes. Whether it is badly designed computer software screens or paper flow processes, the result is the same -- higher error rates, lower productivity and a disgruntled work force.

The Human Factors design of a web page, computer screen or paper form can enhance or impede productivity and errors. The way work moves between screens, stations or people governs inventory levels, time in process and error rates.

Logos has a rich and deep background in designing operations to maximize the workflow and reduce errors. Logos believes that well designed systems featuring intuitive processes are far more productive than the most advanced systems that have a poor man-machine interface.

Logos provides Workflow and Human Factors audits to numerous companies. Consider such an audit when:

• Processes have high error rates
• Processes have low productivity
• You are considering changing your work processes
• You are considering revamping, changing or upgrading your systems
• You are opening a new operation, branch or line of business

Project: A major retailer was having employee morale problems to the point of sabotage in its music departments. After analyzing several departments in different parts of the country, Logos recommended changes in both the department physical set up and the employee job structure. Operations and satisfaction improved significantly in the months after the changes were implemented in the stores.